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Where and by whom your products are made?
We are small family business, very small, two people actually :) All products are made completely by us, from design to packing. We are from Vilnius, Capital city of small European country Lithuania.
How your products are made?
- Prints. All prints are made from original illustrations made by us. They are printed on 200 gsm cold-pressed watercolor paper with high quality Canon printer which is using water based inks. Print looks almost as original illustration. It has very beautiful matte finish.
- Wall decals. Our wall decals are made from PVC free self adhesive polyester textile. They are printed with eco-solvent inks. After printing they are cut out with cutting machine and excess sticker is removed. That is why you are getting decals that are ready to be peeled and stuck to your wall.
Can I use wall decals on any wall?
You can apply our wall decals to many surfaces like painted walls, mirrors, doors etc. If you apply decals to walls painted with high VOC or stain resistant paint, their adhere might be not so good. Surface has to be clean. Decals are not suitable for highly textured surfaces as they may not look good on them or their adhering might be inferior. Decals are intended for indoor use only. If you are not sure if decals will suite your wall, we can send you sample decal to test on your wall. Please follow this link, if you need this option:
If the wall is cracked, or not prepared well (paint poorly adhered, split or has other damages) decals can make damage to the surface while removing them. We always recommend to try sample sticker on the wall prior to putting the rest. You should check install condition after 24 hours. Sample sticker is included with your purchase.
Can I install your wall decals on wallpaper?
You can, but we do not recommend that as there always a risk that the wallpaper can peel off when removing the decal.
Can you stick wall decals on newly painted walls?
We suggest allowing 30 days before decal application on a freshly painted wall. The paint needs to curate before the decals are applied. We recommend this in order to avoid unwanted adhesive remains and paint peeling upon removal.
Can I use wall decals in the bathroom?
Of course! Just remember, that decals have to be applied to a dry surface.
I like your decals, but need different color. Can you make it?
Sure, In most cases we can. Contact us with your request and we will try to do everything we can to fulfill your dream.
Do you accept custom orders?
We love custom orders, only sometimes can not do it because of high loads of work. But please, contact us, if you need something made specially for you and we will see what we can do at that moment.
Do you accept exchanges and returns?
Yes, we do.
If you are not completely satisfied with your purchase you can return your items within 14 days from the day you received the package.
To be eligible for a return, your item must be unused and in the same condition that you received it. You can use any packaging to return the product to us, as long as it is properly protected. All delivery charges incurred on returns or exchange, other than damaged, faulty items or incorrect order, will be responsibility of the customer. Initial shipping costs will be non-refundable and return shipping fees are the responsibility of the customer.
Custom orders are exempt from being returned.
If the goods are damaged, faulty on arrival or we sent you incorrect order please contact us by mail within 48 hours from receipt of parcel and we will arrange replacement of the goods or issue refund. In this case we will also refund your initial postage and packing charges, so please attach the correct postage receipt.
We are not responsible for application errors during the installation process.
You can read more information in our “Shipping and Returns” section
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